Telephone: 020 8805 0000



Terms Conditions

Meridian Building Plastics recommends that you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Meridian (“Meridian”, “we” or “us” or “our”). If you have any questions or comments with regard to these terms and conditions please contact us by either email: or phone: :0208 8050000 (Monday–Friday, 09–00 to 17–00 ).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Meridian Building Plastics

1. Our Contract
  • 1.1 These Terms and Conditions govern the supply of goods sold by Meridian Building Plastics Ltd (No. 5591899) of Unit B3 Valleylink Estate, 101 Meridian Way, Enfield, Middx, EN3 4TY ("we" and "us") to the customer ("you") and constitute the entire and only agreement between us in relation thereto
  • 1.2 All orders placed are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgement of your order does not constitute legal acceptance of your order.
2. Price & Payment
  • 2.1 The price payable for the goods you order is as set out on our web site at the time you place your order or, if you order from one of our catalogues, as set out in the catalogue from which you order provided it is a current catalogue, plus any charges for delivery and insurance as set out in the order form.
  • 2.2 We reserve the right to change the price of commodity goods, due to market conditions but we will confirm the prevailing price with you before accepting your order. We are not obliged to accept your order for such goods and may decline it or limit the order quantity.
  • 2.3 On occasion, the prices payable for goods advertised on our web site may differ from those prices offered in the then current catalogue or in our trade counter, and we are under no obligation to honour any web site price if there is such a difference.
  • 2.4 Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.
  • 2.5 Subject to clause 2.6, we must receive payment for the whole of the price of the goods you order, and any applicable charges for delivery, before your order can be processed unless we have agreed otherwise in advance in writing.
  • 2.6 If you are an account customer, payment shall be made in full at the end of the month following the date of invoice. Time shall be of the essence for payment. We may revoke credit if you fail to make payment when due. If payment is not made when due, interest is payable at the rate of 3 per cent over Barclay's then current base rate on the amount outstanding from the due date for payment until receipt by us of the full amount (including any accrued interest) whether before or after judgement, together with any reasonable legal or other recovery costs.
  • 2.7 If you pay by cheque, please note that we use the Transax service from Certegy Limited to provide a warranty for your cheque. Certegy will record information about your cheque and will use personal data about you (or information about your company) in order to enable them to collect a debt and may carry out a credit check where they deem it necessary. Certegy will charge you an administrative fee for collection of a dishonoured cheque.
3. Delivery & Title
  • 3.1 Unless you order and collect the goods from our trade counters, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery. In the unlikely event that you have not received all the goods within the stated delivery time, you must notify us immediately. You must not schedule or commence any installation work until after you have received your order and checked all the goods for any defects or missing parts.
  • 3.2 For reasons of health and safety and to avoid any property damage, most items can only be delivered to a ground floor location at the delivery address. You must therefore make your own arrangements at your own risk if the relevant item needs to be transported from the delivery location.
  • 3.3 Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.
4. Availability
  • While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.
5. Guarantee
  • Suitability - No goods are sold as fit for any particular purpose. Customers must satisfy themselves that materials ordered conform to any codes relevant to the site and that the design and construction of a building for which they are used is to standards of good building practice. Hints and work practice advice given in the catalogue and over the telephone are given in good faith but Meridian Building Plastics cannot be held responsible for interpretations made of such that are those not intended by Meridian Building Plastics. Due to batch production, Meridian cannot guarantee a colour match where materials are supplied on separate orders. Most of the products featured on this site come with manufacturer's guarantees, if you are unsure and wish to check then please email or call us. IMPORTANT NOTICE - All Plastic Building Materials should be kept flat during transport and storage. If the items are to be stacked then care must be taken not to overload the stack so as to crush the lower products, it is extremely important that all materials are covered with a LIGHT PROOF sheet to prevent direct sunlight over heating the interior of the stack.
6. Cancellation & Returns
  • 6.1 You have the right to cancel your order at any time before a confirmed delivery date, free of charge. You have the right to cancel your order within 7 working days after receiving your products without giving a reason providing the goods are in a re-saleable condition and in the original packaging. Such notice must be provided in writing by mail, fax or email.
  • 6.2 On cancellation for whatever reason, you must return the goods to us at your cost unless we agree that you may dispose of them in which case please comply with the manufacturer's instructions before disposing of hazardous goods. All goods are returned at your risk and any damage caused due to insufficient packaging or carrier negligence will be charged to you. Where the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, we will meet the cost of return but we ask that you allow us to nominate the carrier.
  • 6.3 If you do decide to cancel your order or wish to return your products to Meridian Building Plastics we will refund your credit card within 30 days of receiving the goods provided they are in a re-saleable condition. Special order or made-to-order items or sizes cannot be returned. If you wish to cancel special or made-to-order products or sizes then you must send written notification via letter, fax or email to this effect. Charges will be made for costs incurred up to the time written notification has been received. Further information can be found on the Department of Trade and Industry' website at:
  • 6.4 Damages - In the event you should receive your goods damaged it is your responsibility to notify us within 48 hours of receipt and to ensure that any delivery notes or carrier paperwork has been signed accordingly. We will arrange replacement items for you when we have received the damaged goods back into stock and they have been checked.
  • 6.5 Shortages - At the time of delivery please thoroughly check to ensure all items have been received. should any items/parcels be missing please record this on the carriers delivery /consignment note at the time of delivery. Please notify us immediately so that we can take action to find or replace the missing items.
  • 6.6 Risk - As soon as the product(s) have been delivered to your door, you, the customer, are responsible for said goods. We will only deliver goods to the address on the order and goods will usually not be left without a signature. Delivered goods are the customers responsibility, and any loss or damage to the goods shall be at the customers own risk. If you require the goods to be left without a signature, you must advise us in writing that you accept full responsibility for any loss, damage or missing items.
  • 6.7 Returning An Item - Incorrect / Non Delivery - If you receive incorrect goods it is your responsibility to notify us within 48 hours of receipt at which point we will make the necessary arrangements. We can only accept liability for non-deliveries if we are notified within 3 day of the advised/anticipated delivery date.
7. Liability
  • 7.1 If you have notified us of a problem with the goods within 48 hours of delivery, we will (subject to clause 4) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.
  • 7.2 We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
  • 7.3 This does not affect your statutory rights if you are a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
  • 7.4 Goods are intended for use in the UK and we make no warranties that the goods are suitable for use outside the UK, or comply with any laws, regulations or standards of any jurisdiction outside the UK.
8. Limited Companies - Guarantee
  • 8.1 Those signing the Trade Credit Account Application Form on behalf of limited companies do so as guarantor and irrevocably undertake to guarantee the payment of all monies owing to us by the relevant limited company if we believe that the limited company cannot meet its obligations.
  • 8.2 If the limited company goes into receivership, liquidation or administration the guarantor will pay to the receiver, liquidator or administrator, as the case may be, such sum as will enable him to pay all monies owed to us by the limited company
9. Age Requirement for Specific Goods
  • Where you place an order for age-restricted goods such as solvents, you confirm that you are over the age of 18 and that delivery will be accepted by a person over the age of 18. We reserve the right to cancel your order if we reasonably believe you are not legally entitled to order certain goods.
10. Termination
  • We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
11. Force Majeure
  • We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, weather, strikes, lockouts and other industrial disputes).
12. General
  • If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.
Order Value Discounts

At Meridian we believe the more you spend the more you should be rewarded! That's why we have introduced Order Value Discounts.

What do you need to do? Nothing! Just add goods to your basket and we'll do the rest. Your discount will automatically be applied to your basket at the checkout stage.

Find Out More